Policies

Your Order

All our jewellery is hand crafted and use genuine semi-precious gemstones, therefore slight variances may occur.

Tarnishing is a natural process that happens to all sterling silver pieces over time. Shiny, satin and matte finishes, as well as oxidized, or blackened, finishes are all surface treatments which can fade with wear. These finishes can usually be restored to their original aspect by refinishing the piece. Handling and storing your jewellery with care can prolong its life.

 

Return/Exchange

If you are for any reason not entirely satisfied with your purchase, we are happy to offer a 14 day exchange policy.  Please submit an email on the “Contacts” page and we will be in touch.

All items being returned must be in unworn condition and carefully re-packaged in their original packaging. Return shipping is your responsibility until it reaches us.

 

Shipping

At this time, we are only shipping once a week.

Shipping fees will be calculated at Checkout. We are not responsible for any duties or customs that may be incurred for shipping outside Ontario or Canada.